Accessibility statement

Accessibility statement for Culture Durham Website

This accessibility statement applies to culturedurham.org.uk

This website is run by Culture Durham. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email:  jane.hedges@durham.gov.uk
  • call: 07584 703801

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Jane Hedges at Culture Durham email: jane.hedges@durham.gov.uk. Telephone:07584 703801

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Culture Durham is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status (dependant on site content)

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 25th October 2021. It was last reviewed on [date when it was last reviewed].

This website was last tested on 25th October 2021. The test was carried out by Bloom Digital using content that is not final. Bloom Digital are not responsible for content when the Culture Durham website is launched.

The sample pages tested were based on all the site components available to Culture Durham. This included:

  • Home
  • About
  • Insights
  • Impact of Culture
  • News
  • News Article (example)
  • Opportunities
  • Join

All pages reviewed by manual and automated evaluation tools using English natural language.

Website tested with close to but not final content.

You can read the full accessibility test report – Culture Durham Accessibility Report.

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